In this week's issue: Most organizations have an info dungeon, a place where documents go to take their last breath. AI (and RAG) excels at organizing YOUR info to help you build a more valuable business .

Hi Reader:

One of my favorite uses for AI is arguing with it. I frequently call AI my sparring partner. It often gives me great "food for thought." Other times? That food is simply useless.

When I argue with "general" AI, I get a lot of feedback that just isn't designed for me. Because the large language models are based off the backs of Wikipedia and Reddit users, who aren't necessarily leaders in my industry. (Read: they don't think like I do.)

When I feed AI my content and my context, AI becomes much better at sparring with me over the RIGHT details.'

Broadly, the idea of having AI use your data instead of the larger (and less qualified) all-data-ever-written is called RAG (Retrieval-Augmented Generation). Think of it as giving the AI a curated library of your own brilliance to study before it speaks to you.

In this week's blog post, I break down what RAG is, and why it matters for everyone, from solopreneurs to Fortune 500 companies.

Monica

PS , I'll be talking about AI for strategic planning at the upcoming NAWBO meeting (Jan. 21). If you can't join us in person, I'll also be covering the same topic for this month's SCORE workshop on Jan. 25: AI for Strategic Planning. (And thanks to SCORE ABQ for keeping your webinars no cost.)

This Week's Article

Is Your Expertise Buried in an Info Dungeon?

Most organizations build their success on the expertise of their team. Collectively, your institutional knowledge is the reason people work with you, recommend you, and keep coming back for more.

This “magic equation”—made up of human intuition, years of experience, and proprietary manuals—is uniquely yours. But here is the tragedy: the very thing that makes you most competitive is often buried in an info dungeon.

Read on to see how AI can help you conquer your info dungeon.

What I'm Reading

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Differentiation Collapses with AI Use​
A think tank CEO warns that when companies rush to adopt the same AI tools, they're outsourcing the strategic thinking that differentiates them—creating dangerous uniformity. The question isn't whether to use AI, but what unique value you're bringing that competitors aren't, and how AI amplifies that instead of just making you faster at being generic. Business Insider​

Faster Doesn't Mean Better​
Anthropic's own research reveals a critical paradox: AI delivers bigger productivity gains on complex tasks but has dramatically lower success rates on those same tasks. Also, the education level of your prompts directly predicts AI response quality. In other words, better thinking means better prompts; and better prompts result in better outputs. Anthropic Economic Index​

Surprising No One, ChatGPT Reveals 'Ads Are Coming'​
OpenAI recently announced ads are coming, signaling that "AI for everyone" economics have collided with escalating infrastructure costs. OpenAI promises a "high bar" so you see "truly relevant, high-quality ads"—but let's be honest: this is economic necessity, which means customer benefits will take a back seat. With Perplexity recently announcing revenue share models (along with free access to pro journals), It looks like 2026 will be the year AI companies focus on monetizing everyday users instead of just courting enterprise teams. Open AI Approach To Advertising And Expanding Access​

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